Privacy Policy

Last updated: June 2026

 

This Privacy Policy explains how Lia Gold Interiors collects, uses and protects your personal information when you visit our website, contact us, make an enquiry, or use our services.

For the purposes of UK data protection law, including the UK General Data Protection Regulation and the Data Protection Act 2018, the data controller is:

​

Lia Gold Interiors

 

Email: hello@liagoldinteriors.com
Website: www.liagoldinteriors.com
 

If you have any questions about this Privacy Policy or how we use your personal information, please contact us using the details above.

​

Personal information we collect

We may collect and use the following personal information:

 

Information you provide to us

This may include:

​

• your name;

• email address;

• telephone number;

• address or project location;

• details about your interiors project;

• budget information, where provided;

• messages or enquiries you send to us;

• consultation or appointment details;

• any other information you choose to provide.

 

Information collected automatically

When you use our website, we may collect technical information such as:

​

• IP address;

• browser type and version;

• device type;

• pages visited;

• time spent on the website;

• referral source;

• general location data;

• cookie and analytics information.

 

This information helps us understand how people use our website and improve the user experience.

 

How we use your personal information

We use your personal information to:

​

• respond to enquiries;

• provide information about our interior design services;

• arrange calls, consultations or appointments;

• prepare proposals, estimates or project information;

• provide design services to you;

• manage our client relationship with you;

• keep records of enquiries, projects and correspondence;

• improve our website and services;

• send relevant updates or marketing communications, where permitted;

• comply with legal, tax and accounting obligations;

• protect our business, website and legal rights.

 

Our lawful basis for using your information

Under UK GDPR, we must have a lawful basis for using your personal information. The lawful bases we rely on may include:

 

Contract

We may use your personal information where it is necessary to take steps before entering into a contract with you, or to perform a contract we have with you.

For example, if you enquire about a design project, request a consultation, or become a client.

 

Legitimate interests

We may use your information where it is necessary for our legitimate business interests, provided your rights and interests do not override those interests.

This may include responding to enquiries, managing client relationships, improving our website, keeping business records, and promoting our services. The ICO confirms that legitimate interests can be used where there is a genuine and legitimate reason, provided this is not outweighed by the individual’s rights and interests.

 

Consent

We may rely on consent where you have actively agreed to something, such as receiving certain marketing communications or accepting non-essential cookies.

Where we rely on consent, you can withdraw it at any time. The ICO makes clear that consent under UK GDPR must involve genuine choice and control.

 

Legal obligation

We may use your information where necessary to comply with legal, tax, accounting or regulatory obligations.

 

Marketing communications

We may send you marketing emails if you have asked to receive them, or where we are otherwise legally permitted to do so.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us at hello@liagoldinteriors.com.

We will not sell your personal information to third parties for marketing purposes.

 

Cookies and analytics

Our website may use cookies and similar technologies to make the website work properly, improve performance, understand how visitors use the site, and support marketing activity.

Cookies may be set by us or by third-party providers, such as Wix, Google Analytics, Meta, or other tools used on the website.

Some cookies are essential for the website to function. Others, such as analytics or advertising cookies, should only be used where you have given consent through the website’s cookie banner or cookie settings.

You can manage or disable cookies through your browser settings or the cookie settings on our website.

Important: this section must match the actual cookie tools used on the website. If the website uses Google Analytics, Meta Pixel, TikTok Pixel, Hotjar, Mailchimp, Calendly, or similar tools, they should be reflected in the cookie banner and privacy policy.

 

Who we share your information with

We may share your personal information with trusted third parties where necessary for the purposes set out in this Privacy Policy. These may include:

​

• website hosting and platform providers, including Wix;

• email and IT service providers;

• analytics providers;

• marketing platforms;

• booking or scheduling platforms;

• payment providers, where relevant;

• professional advisers, such as accountants, lawyers or insurers;

• contractors, suppliers or tradespeople involved in delivering a project, where necessary;

• public authorities or regulators where required by law.

​

We only share personal information where there is a proper reason to do so and we require service providers to handle your information securely.

 

International transfers

Some of our service providers may process personal information outside the UK.

Where personal information is transferred outside the UK, we will ensure appropriate safeguards are in place, such as adequacy regulations or approved contractual protections, where required by data protection law.

 

How long we keep your information

We will keep your personal information only for as long as necessary for the purposes for which it was collected.

As a general guide:

​

• enquiry information may be kept for up to [12–24 months] after your last contact with us;

• client and project records may be kept for up to [6–7 years] for tax, accounting and legal purposes;

• marketing information will be kept until you unsubscribe or ask us to delete it;

• website analytics data may be kept for the period set by the relevant analytics provider.

​

We may keep information for longer where necessary to establish, exercise or defend legal claims.

 

How we protect your information

We take appropriate steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

However, no website or email transmission is completely secure. You should avoid sending highly sensitive information through website forms or ordinary email unless necessary.

 

Your rights

Under UK data protection law, you have rights in relation to your personal information. These may include the right to:

​

• access the personal information we hold about you;

• request correction of inaccurate information;

• request deletion of your information;

• object to certain types of processing;

• request restriction of processing;

• request transfer of your information;

• withdraw consent where we rely on consent;

• complain to the Information Commissioner’s Office.

​

The ICO states that privacy notices should explain people’s information rights and how they can complain if they have concerns.

​

To exercise your rights, contact us at hello@liagoldinteriors.com.

You also have the right to complain to the UK data protection regulator:

Information Commissioner’s Office
 

Website: ico.org.uk

 

Links to other websites

Our website may contain links to other websites. We are not responsible for the privacy practices, content or security of third-party websites. You should read the privacy policies of any external websites you visit.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.